Delivery & Tracking

UK DELIVERY TIMES & COSTS 

 

UK 3-5 WORKING DAY DELIVERY £3.50

UK NEXT DAY DELIVERY £9.00

*Please note that all delivery times are estimated from the time that your items have been packaged. Bespoke items will usually take up to 7-14 working days to be completed before they are packaged.

 

INTERNATIONAL DELIVERY TIMES & COSTS

 

INTERNATIONAL 3-6 WORKING DAYS £19.00

INTERNATIONAL EXPRESS 2-4 WORKING DAYS £22.00

*Please note that all delivery times are estimated from the time that your items have been packaged. Bespoke items will usually take up to 7-14 working days to be completed before they are packaged.

 

PRODUCT TRACKING 

Once your order has left us, you will receive an email containing an air waybill number to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status.

Our shipping partners, DHL and Hermes, also offer you the flexibility to make changes to your delivery whilst your purchase is on its way to you. Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched, follow the link provided and choose from a range of options including:

      • Rescheduling your delivery for a nominated day
      • Placing your shipment on hold if you are away from home
      • Arranging to collect your order from a DHL service point